Terms and Conditions

  1. CapitalWebsites.co.uk Ltd (herein referred to as 'Capital') undertake to supply website design and consultancy services, and associated services, according to these Terms and Conditions.
  2. Any site design or other work carried out by Capital is as agreed between Capital and the Client at the initial consultation and in subsequent communications.
  3. The Client has the opportunity, on completion of the site, to view the site in a "holding area". This is a separately-hosted account, with a separate URL, where the site can be served to the Internet and viewed by the Client. If required, Capital shall make this hosting area password-protected, and supply the password to the Client.
  4. Following payment of the balance in full, Capital shall publish the site to the host server and make it accessible via the site's agreed URL.
  5. The initial deposit is non-refundable.
  6. Inclusion of material which is deemed illegal, offensive or otherwise unsuitable for publication will result in the immediate cancellation of the site with no refund. The final decision as to what material is unsuitable shall be made by Capital.
  7. Transfer of a domain from Capital shall incur no administration charge.
  8. Capital shall endeavour to keep the Client's site up and running at all times. To this end, Capital utilise the services of a long-established, stable and reliable hosting company. However, Capital shall not be held liable for server outages or other Internet problems outside Capital's control which cause loss of service.
  9. Loss of data: Capital shall backup all data which comprises the content of the Client's site as published at the end of the design phase, plus any amendments made by Capital after publication. Where the Client makes changes directly to site content through a Content Management System or other means, backup is the sole responsibility of the Client.
  10. Capital shall not be held liable for the ranking of the Client's site on any search engine or directory. Search engine ranking is based on many factors outside the control of Capital, for instance, the number and relevance of links from other sites to the Client's site.
  11. Capital shall not be held liable for the number of 'hits' which the Client's site receives.
  12. Capital reserve the right to include a link to its own website (www.capitalwebsites.co.uk) on the front page of the Client's website. Capital shall ensure that this link is kept to a reasonable size such that it is unobtrusive with respect to the rest of the page.
  13. Capital shall not be held liable for any loss of revenue or any damage to the reputation of the Client, whether perceived or actual, which results from this website.
  14. Capital shall not be held liable for any losses or damages suffered by the Client from any action raised against the Client following publication of or subsequent amendment to this website.
  15. The parties shall ensure that they shall at all times comply with the provisions and obligations imposed by the Data Protection Act 1998 and the Data Protection Principles together with any subsequent re-enactment or amendment thereof in storing and processing personal data, and all personal data acquired by either party from the other shall be returned to the disclosing party on request. Both parties shall indemnify each other in respect of any unauthorised disclosure of personal data. The parties acknowledge that performance of a duty imposed by the Act shall not constitute a breach of any obligation in respect of confidentiality which may be owed to the other party.